Satisfaction Guaranteed with Simple Returns

When you start a return, you can expect a seamless experience. Our team will coordinate everything from pickup logistics to inspection, making sure the process is efficient and convenient. We believe that returning equipment should be as straightforward as purchasing it, so you can focus on finding the right match for your needs.

At David Equipment, customer satisfaction is our top priority. We’re committed to providing quality service at every step, including returns. Your peace of mind matters to us, and our return policy is designed to give you the flexibility and support you need, even after the sale is complete.

Our Hassle-Free Return Policy

At David Equipment, we stand behind the quality and reliability of every piece of machinery we sell. We want you to feel confident in your purchase, and our hassle-free return policy is here to make sure of it. If your equipment doesn’t meet your expectations, you have the option to return it within a specified period, ensuring that you’re never left with a machine that doesn’t work for you.

We know that buying heavy machinery is a big investment, and sometimes things don’t go exactly as planned. Whether it’s a mismatch for your project or you simply changed your mind, our flexible return policy makes it easy to initiate a return. Just reach out to our customer support team, and they’ll guide you through the quick and simple return process.

Our Simple Return Process

01

Initiate Your Return

Contact our customer support team to start your return. They’ll guide you through the initial steps and provide all the details needed to proceed.

02

Arrange Pickup

Once the return is approved, we’ll help coordinate a convenient pickup for your equipment, ensuring a smooth and stress-free process.

03

Inspection & Approval

After receiving the equipment, our team will inspect it to verify its condition and complete the return process.

04

Receive Your Refund or Exchange

Once the inspection is complete, you’ll receive your refund or can choose to exchange the equipment—making it easy to get exactly what you need.

Need Assistance?

Give our managers a call with any questions you have about our services!

(636) 747-4275

Apply for Return Today

Have questions about our return policy or looking for advice on equipment returns? Join the Return Offer Forum to connect with other customers who have navigated the process. Our forum is a space to share experiences, gain insights, and ask questions about returns, exchanges, and more. Join the conversation today and feel confident in your next purchase!